Return to Help Index
Do you ship to my country?
  Please create an account by clicking the "Account/Order Status" link on the left hand side of our site. During sign-up we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, please email us or call 503-233-8486 x 3# for assistance.
What are my payment choices?
  During the checkout process you may choose any of our current payment options, which include visa, master card, check and purchase order. Please note that we will not ship your order until we receive payment from you.
How much are shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
When will my order ship?
  Items generally ship within 2 to 3 business days.  After placing your order, you may click the "Account/Order Status" link on the left hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information, if applicable,  within 24-48 hours of shipment.